TERMS AND CONDITIONS

PRIVACY POLICY

Personal data

daisy james processes your personal data when you use our services and/or when you provide this data to us yourself. Below, you will find an overview of the personal data we process: bank account number (if necessary), first and last name, address details, phone number and email address.

Special and/or sensitive personal data

Our website and services do not intend to collect data from visitors under the age of 16 unless they have permission from their parents or guardians. However, we cannot verify whether a visitor is over the age of 16. Therefore, we recommend that parents be involved in their children’s online activities to prevent the collection of data about children without parental consent. If you believe that we have collected personal data about a minor without permission, please contact us at info@daisyjames.nl, and we will remove this information.

Purpose and legal basis for processing personal data

daisy james processes your personal data for the following purposes:

– Delivering goods and services to you

– Processing your payment

– Contacting you via phone or email if necessary to provide our services

– Informing you about changes to our services and products

– daisy james also processes personal data when required by law, such as data needed for our tax return.

How long we retain personal data

daisy james does not retain your personal data longer than necessary to achieve the purposes for which it was collected. We have a retention period of 2 years for the following personal data: personal information, address, contact details, bank account, and any other data you provide to us. Data is deleted after 2 years of inactivity (last activity, delivery, and/or payment). We have a retention period of 7 years for administrative data (invoices) for tax purposes.

Sharing personal data with third parties

daisy james never sells your data to third parties and only provides it if necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. daisy james remains responsible for these processing activities.

Cookies and similar technologies we use

daisy james uses only functional cookies and analytical cookies that do not infringe on your privacy. We have taken the following measures:

1. Signed a data processing agreement with Google.

2. Anonymized IP addresses in Google Analytics.

3. Turned off data sharing with Google.

4. Turned off data sharing with Google for advertising purposes.

5. Set a data retention period for Google Analytics at 26 months.

A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and for your own convenience. They ensure that the website works properly. We can also use them to optimize our website. You can opt out of cookies by configuring your internet browser not to store cookies.

Additionally, you can delete all cookie related information previously stored through your browser’s settings.

Accessing, modifying, or deleting data

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing, object to the processing of your personal data by daisy james, and request data portability. This means you can request that we send the personal data we hold about you in a digital file to you or another organization you specify.

To make a request for access, correction, deletion, data transfer, withdrawal of consent, or objection to the processing of your personal data, please contact us at: info@daisyjames.nl. To verify your identity, we ask that you include a copy of your identity document with your request. Please redact your photo, MRZ (machine-readable zone), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond to your request as soon as possible within four weeks.

Additionally, you have the option to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), the national supervisory authority.

How we secure personal data

daisy james is committed to protecting your data and has implemented appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not adequately secured or if you suspect any abuse, please contact us at info@daisyjames.nl.

Disclaimer

This website has been compiled with the utmost care. However, daisy james accepts no liability for the accuracy or completeness of the information provided, nor for any direct or indirect consequences resulting from actions or omissions based on this website. No rights of any kind may be derived from the content of this website. daisy james reserves the right to modify or update the information on the website at any time. All rights reserved. No textual or graphic representation of this website may be reproduced, disclosed, or stored in any form or by any means without the prior written consent of daisy james.

You can download our Terms and Conditions below. These guidelines are designed to provide a clear and positive experience for all users. If you have any questions, please don’t hesitate to reach out to us. We are here to help.